Re: Devices offline after server migration
Its seems that its take a while. All devices are coming online now. Kind Regards, Carlo
View ArticleSwitch to free license button missing?
I recently upgraded to v12 of Web Help Desk and have been using the free license previously, yet since upgrading, I am now in demo mode again with no option to switch to the free license. Has this...
View ArticleLEM to Alert on failed local account logon attempts to machines
Hi, I am after LEM to report and alert on failed local logon attempts... I have looked within the filters and there is a 'Local Account Authentication/Changes' but it showing 0 results, even after I...
View ArticleRe: [Log to file Action Error] Merging 2 or more hostnames in one file
airsun, Below you can find the DNS configs. The "Resolve IP Address..." are already disabled. PS: Sorry for delay to answer. Was days-off on my country.
View ArticleRe: LEM to Alert on failed local account logon attempts to machines
Have you checked the security log of the machine you are testing? If there is nothing there, then LEM has nothing to pick up. You will need to enable auditing. If it's there, then try doing an nDepth....
View ArticleRe: Checkpoint Node Showing down but still up
all the devices are running the same version of OS we do not at present have another utility for checking the status for the same results ans i dont think i would be able to authorisation get one setup...
View ArticleRetention Time for Alerts
Wheredo I configuretheretention time foralerts?In dataretention settingsthere is no specificoptionfor alerts, there's a option only forevents.I configuredthe retention time for eventsto90 days,but I...
View ArticleRe: %SNMP-3-INPUT_QFULL_ERR on Cisco 3850 switch stack
Hi guys, Sorry for delay in responding! Our 3850 stack is running 03.02.03.SE, so sounds like we need to upgrade. Cisco can't seem to build a stable release for this switch model! Every time we've had...
View ArticleFIM multiple events?
Hi guys I have FIM set up but I am getting something weird where I get a FileCreate, FileDelete, and then FileCreate, all within about a second and with the same file name. Does anyone know why this is...
View ArticleRe: Parent - Child dependencies and Email Alerts
Hello, Question. I have a dependency set up. Core switch as the parent, multiple servers in a group as the child.I have the polling interval set to 120 seconds for the switch and 180 for the servers....
View ArticleRe: taking vm data from esx
Hello tomasv, I tried the configuration on Esx. I wrote Esx IP and esx credentials, then I pressed Next button. Then the page seen below appeared. The page containing hierarchy of machines didn’t...
View ArticleRe: NPM 11.5 BETA4 + QOE NOW AVAILABLE
Wow. This looks awesome! Quick question regarding web based alerts... if we've created advanced alerts using the Win32 application, can they then be modified through the web interface? Or do we need to...
View ArticleRe: How to create a vbscript that runs a batch file on a remote server?
Leon, Thank you for your suggestions and help. Could you point me in the right direction as to how I could code this in powershell? I haven't used powershell before and that is why I used vbscript....
View ArticleCreating a page to display custom report
Hi all, I've recently put together a customised report to show CPU, memory and interface utilisation for our Bluecoat proxies (we have a few across the globe). I want to add this report to its own...
View ArticleRe: IBM storaewize systems and SVC running firmware 7.3.x.x can be monitored...
Hi jabd@dgs.com, It was decided to not roll a HF for 5.7.2 to include this fix as STM/SRM 6.0 is imminent and the fix is included in that release. As soon as 6.0 is GA, you can download it in your...
View ArticleRe: AppStack Enviroment NOC view
Bronx thank you sir. Sorry if I missed it, but I am pretty sure you just added that page
View ArticleReceive / Filter SNMP traps and forward only traps of interest
Just installed the licensed version based on the SNMP component to do some filtering/forwarding as a temporary work around.From the product description it looked like this should be possible.I've...
View ArticleRe: Hardware Health Misreporting Temps on Cisco 3850
This seems to be fixed in 11.5RC... I was able to select which MIB I wanted the data to be interpreted upon, and voila!
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