Re: NTA alert question
ex : 1. When an ip network traffic exceeds certain value2. When protocol (ex : http) network traffic exceeds certain value
View ArticleRe: Not able to see scheduled tasks on DRS 10 from W2K8 and above
Sorry for the delayed reply. This is a known issue that we'll be fixing in a future release. -Craig
View ArticleRe: Why does my Saved Host List not always save Aliases?
This issue should be fixed in the next release (v11). If you're on active maintenance you should have the v11 release candidate available for download in your customer portal. Please let me know if...
View ArticleRe: Dameware-Icon (Mini Remote Control) in Systray bleibt gelb-grün während...
Sounds like you're on a pretty old version. I would recommend upgrading to the latest and see if you're still experience this issue. -Craig
View ArticleRe: Issue in handling images in Dameware V10
To my knowledge this is not a known issue. I've forwarded to the Dev team so we can investigate, but I would also recommend opening a support ticket so we can track it against reports that may come in...
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Weekly Report acts like an alert. Gives the impression of a false positive.
I'm looking to see if we can use exchange mailbox rules to correct this behavior.The problem is that everyone gets alerted on Saturday at midnight.Many of our users have their phones configured to...
View ArticleRe: Rule for failed logon
Your response window is 1 second. Change that to 5 minutes, and confirm the LEM has the correct time.
View ArticleRe: Log Event Manager issue
Have you seen this article? SolarWinds Knowledge Base :: Configuring Cisco IOS Routers and Switches to Syslog to Your LEM Appliance It looks like your logging configuration is missing some lines and...
View ArticleRe: LEM - What RAID configuration is supported by SolarWinds?
To add to what Curtis said, we generally don't see issues with direct-attached storage, where we start to run into problems is network-attached storage where the latency is high. Usually virtual...
View ArticleRe: AppInsight for Exchange - DAG info Exchange Mismatch
No problem. Thanks for letting me know.
View ArticleRe: ManageEngine.xml (Password Manager Pro) Syslog Connector not working
We'll take a quick look - you may need to provide a full log sample and/or Tool Maintenance Detail Report so we can figure out what's wrong. Sometimes it's as simple as underscores in the data that...
View ArticleRe: Console not responsive and keeps crashing
Just wanted to confirm - the default setting on the virtual appliance is indeed to sync guest time with host (this seems to work GENERALLY well without having to do any additional work on the...
View ArticleRe: Having trouble getting rules to fire
The reason for #1 is that the timestamp on your LEM appliance might be more than 1 second off of the timestamp from the workstation/server where the event is occurring. The response window is used to...
View ArticleRe: Process stop monitor
Make sure you have process auditing enabled if you want to look for these events - it's off by default in the windows security policy. There's also a builtin rule about monitoring for critical server...
View ArticleServ-u MFT and gateway licensing
We have been using serv-u ftp for years now and have decided to upgrade to the gateway and MFT offering. I am trying to get my head around the licensing for this product. I currently own the...
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Re: Any ideas on configuring a windows server with snmp to work with...
Apart from loading the SNMP agent, what is not working?
View ArticleRe: Communication Ports for Additional Polling Engine
I'm sure you know this but I didn't see it mentioned so I figured I'd add it. You'll need 161/162 for SNMP as well as 443 for VMware API polling if you're doing that. Other than that it looks good to...
View ArticleRe: Communication Ports for Additional Polling Engine
Yeah, the monitoring bits aren't an issue because the poller is being installed in a secure environment. I just need to know which ports it needs open to communicate back to the "mothership".
View ArticleRe: Communication Ports for Additional Polling Engine
In my experience you need the following. I'm being really explicit here in case your additional poller is in a DMZ or across any kind of firewall. If it's just another poller in the core, you probably...
View ArticleRe: Communication Ports for Additional Polling Engine
Thanks Leon Adato! When I talked to the support guy I asked about port 80 between web and addt'l poller and he didn't seem to think that was required. As far as the rest of your list is concerned,...
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